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	<title>Comments on: Who pays the fines? SMRT or Passengers?</title>
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	<link>http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/</link>
	<description>Tech, Lifestyle and Current Affairs...</description>
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		<title>By: A Mind of My Own &#124; Public Transport Fares Not Linked to Fuel Prices</title>
		<link>http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/comment-page-1/#comment-5617</link>
		<dc:creator>A Mind of My Own &#124; Public Transport Fares Not Linked to Fuel Prices</dc:creator>
		<pubDate>Mon, 22 Dec 2008 01:59:44 +0000</pubDate>
		<guid isPermaLink="false">http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/#comment-5617</guid>
		<description>[...] Who Pays the Fine? - Now I remember why the fare hikes. [...]</description>
		<content:encoded><![CDATA[<p>[...] Who Pays the Fine? &#8211; Now I remember why the fare hikes. [...]</p>
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		<title>By: Leong Him Woh</title>
		<link>http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/comment-page-1/#comment-5616</link>
		<dc:creator>Leong Him Woh</dc:creator>
		<pubDate>Tue, 01 Apr 2008 23:09:40 +0000</pubDate>
		<guid isPermaLink="false">http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/#comment-5616</guid>
		<description>Desapar,

There are also another like e.g. renting shops and advertisement spaces etc.

&lt;em&gt;Leong Him Woh&#039;s last blog post..&lt;a href=&#039;http://rivers-seas-canals.blogspot.com/2008/03/french-riviera-nice.html&#039; rel=&quot;nofollow&quot;&gt;French Riviera Nice&lt;/a&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Desapar,</p>
<p>There are also another like e.g. renting shops and advertisement spaces etc.</p>
<p><em>Leong Him Woh&#8217;s last blog post..<a href='http://rivers-seas-canals.blogspot.com/2008/03/french-riviera-nice.html' rel="nofollow">French Riviera Nice</a></em></p>
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		<title>By: desapar</title>
		<link>http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/comment-page-1/#comment-5615</link>
		<dc:creator>desapar</dc:creator>
		<pubDate>Thu, 13 Mar 2008 07:48:32 +0000</pubDate>
		<guid isPermaLink="false">http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/#comment-5615</guid>
		<description>&gt;&gt;&gt;There are also other ways of increasing profits like cutting costs and increasing efficiency?

Agree.  In an inelastic market like transport (where it&#039;s hard for customers to not use your service/goods because there are few alternatives), any fool can increase profit by raising prices.  You basically write your own cheque, when your customers have no choice but to cough up or not travel at all.

The real measure of efficiency (which should be rewarded at the market), really ought to be increased volume of satisfactory transactions at a sustainable cost.  Or in other words, their long term profit growth really ought to come from having more customers, and better satisfied customers, without undue increases in business cost.   Costs can be lowered or managed through technology, business efficiencies etc. so that the same X dollars of expenditure can give you more and better train services year on year.

The basic fact is that any corporate body out there is liaible to un-profitability.  It&#039;s how the market tells you when you&#039;re not doing something right.  I therefore fail to see why we should guarantee SMRT profitability year on year as a given.    That&#039;s protectionism and it&#039;s regressive.

Mind you the problem of regulating basic privatised services that used to be nationalised has not been satisfactorily resolved in many many places around the world -- just look at the mess that British Rail and US healthcare is in...</description>
		<content:encoded><![CDATA[<p>&gt;&gt;&gt;There are also other ways of increasing profits like cutting costs and increasing efficiency?</p>
<p>Agree.  In an inelastic market like transport (where it&#8217;s hard for customers to not use your service/goods because there are few alternatives), any fool can increase profit by raising prices.  You basically write your own cheque, when your customers have no choice but to cough up or not travel at all.</p>
<p>The real measure of efficiency (which should be rewarded at the market), really ought to be increased volume of satisfactory transactions at a sustainable cost.  Or in other words, their long term profit growth really ought to come from having more customers, and better satisfied customers, without undue increases in business cost.   Costs can be lowered or managed through technology, business efficiencies etc. so that the same X dollars of expenditure can give you more and better train services year on year.</p>
<p>The basic fact is that any corporate body out there is liaible to un-profitability.  It&#8217;s how the market tells you when you&#8217;re not doing something right.  I therefore fail to see why we should guarantee SMRT profitability year on year as a given.    That&#8217;s protectionism and it&#8217;s regressive.</p>
<p>Mind you the problem of regulating basic privatised services that used to be nationalised has not been satisfactorily resolved in many many places around the world &#8212; just look at the mess that British Rail and US healthcare is in&#8230;</p>
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		<title>By: Leong Him Woh</title>
		<link>http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/comment-page-1/#comment-5614</link>
		<dc:creator>Leong Him Woh</dc:creator>
		<pubDate>Wed, 12 Mar 2008 02:18:51 +0000</pubDate>
		<guid isPermaLink="false">http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/#comment-5614</guid>
		<description>There are also other ways of increasing profits like cutting costs and increasing efficiency?

&lt;em&gt;Leong Him Woh&#039;s last blog post..&lt;a href=&#039;http://rivers-seas-canals.blogspot.com/2008/03/ximenting-taipei.html&#039; rel=&quot;nofollow&quot;&gt;Ximenting Taipei&lt;/a&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>There are also other ways of increasing profits like cutting costs and increasing efficiency?</p>
<p><em>Leong Him Woh&#8217;s last blog post..<a href='http://rivers-seas-canals.blogspot.com/2008/03/ximenting-taipei.html' rel="nofollow">Ximenting Taipei</a></em></p>
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		<title>By: Leong Him Woh</title>
		<link>http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/comment-page-1/#comment-5613</link>
		<dc:creator>Leong Him Woh</dc:creator>
		<pubDate>Wed, 12 Mar 2008 02:17:44 +0000</pubDate>
		<guid isPermaLink="false">http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/#comment-5613</guid>
		<description>I heard that for some years Japan having deflation?

&lt;em&gt;Leong Him Woh&#039;s last blog post..&lt;a href=&#039;http://rivers-seas-canals.blogspot.com/2008/03/ximenting-taipei.html&#039; rel=&quot;nofollow&quot;&gt;Ximenting Taipei&lt;/a&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>I heard that for some years Japan having deflation?</p>
<p><em>Leong Him Woh&#8217;s last blog post..<a href='http://rivers-seas-canals.blogspot.com/2008/03/ximenting-taipei.html' rel="nofollow">Ximenting Taipei</a></em></p>
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		<title>By: Jason Tan</title>
		<link>http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/comment-page-1/#comment-5612</link>
		<dc:creator>Jason Tan</dc:creator>
		<pubDate>Wed, 12 Mar 2008 02:13:15 +0000</pubDate>
		<guid isPermaLink="false">http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/#comment-5612</guid>
		<description>&quot;SMRT has shareholders and there is a need to register a decent profit growth.&quot;

Then de-list it in from the exchange. Let it becomes a truely public company that serves the members of public.

Their challange would then be not how to generate decent profit but how to balance their P/L including improving service standard and efficiency.</description>
		<content:encoded><![CDATA[<p>&#8220;SMRT has shareholders and there is a need to register a decent profit growth.&#8221;</p>
<p>Then de-list it in from the exchange. Let it becomes a truely public company that serves the members of public.</p>
<p>Their challange would then be not how to generate decent profit but how to balance their P/L including improving service standard and efficiency.</p>
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		<title>By: Tianhong</title>
		<link>http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/comment-page-1/#comment-5611</link>
		<dc:creator>Tianhong</dc:creator>
		<pubDate>Tue, 11 Mar 2008 15:42:13 +0000</pubDate>
		<guid isPermaLink="false">http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/#comment-5611</guid>
		<description>i think its a good suggestion but then even if government does that, businesses can always find a reason to hike up the fare price. either way, we are on the losing side.

&lt;em&gt;Tianhong&#039;s last blog post..&lt;a href=&#039;http://feeds.feedburner.com/~r/plaktoz/post/~3/249381341/&#039; rel=&quot;nofollow&quot;&gt;Oil price hits record above US$108. Is it really the problem of demand and supply?&lt;/a&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>i think its a good suggestion but then even if government does that, businesses can always find a reason to hike up the fare price. either way, we are on the losing side.</p>
<p><em>Tianhong&#8217;s last blog post..<a href='http://feeds.feedburner.com/~r/plaktoz/post/~3/249381341/' rel="nofollow">Oil price hits record above US$108. Is it really the problem of demand and supply?</a></em></p>
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		<title>By: Yusri</title>
		<link>http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/comment-page-1/#comment-5610</link>
		<dc:creator>Yusri</dc:creator>
		<pubDate>Tue, 11 Mar 2008 13:55:15 +0000</pubDate>
		<guid isPermaLink="false">http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/#comment-5610</guid>
		<description>Well, I will never expect prices to go down. Unless the average Joe can earn double from what they&#039;re earning now.

Of course, seeing it &quot;going down&quot; is going to be a miracle. SMRT is a service, and service has a price. That&#039;s what Singapore is. A service hub.

Anyway, since SMRT didn&#039;t comply to certain regulations, of course they would be fined by the authority. You did something wrong, you pay for it. Quite simple?</description>
		<content:encoded><![CDATA[<p>Well, I will never expect prices to go down. Unless the average Joe can earn double from what they&#8217;re earning now.</p>
<p>Of course, seeing it &#8220;going down&#8221; is going to be a miracle. SMRT is a service, and service has a price. That&#8217;s what Singapore is. A service hub.</p>
<p>Anyway, since SMRT didn&#8217;t comply to certain regulations, of course they would be fined by the authority. You did something wrong, you pay for it. Quite simple?</p>
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		<title>By: ignorantsoup</title>
		<link>http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/comment-page-1/#comment-5609</link>
		<dc:creator>ignorantsoup</dc:creator>
		<pubDate>Tue, 11 Mar 2008 13:09:47 +0000</pubDate>
		<guid isPermaLink="false">http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/#comment-5609</guid>
		<description>I had the same thought as you when I heard the news. Whoever&#039;s in the Public Transport Council should hopefully be clear minded enough to factor in that a fine is a punishment, and cannot be used to report the loss.

&lt;em&gt;ignorantsoup&#039;s last blog post..&lt;a href=&#039;http://feeds.feedburner.com/~r/TheIgnorantsoup/~3/248187434/&#039; rel=&quot;nofollow&quot;&gt;The Water Horse: Legend of the Deep Review&lt;/a&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>I had the same thought as you when I heard the news. Whoever&#8217;s in the Public Transport Council should hopefully be clear minded enough to factor in that a fine is a punishment, and cannot be used to report the loss.</p>
<p><em>ignorantsoup&#8217;s last blog post..<a href='http://feeds.feedburner.com/~r/TheIgnorantsoup/~3/248187434/' rel="nofollow">The Water Horse: Legend of the Deep Review</a></em></p>
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		<title>By: rototo</title>
		<link>http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/comment-page-1/#comment-5608</link>
		<dc:creator>rototo</dc:creator>
		<pubDate>Tue, 11 Mar 2008 10:50:08 +0000</pubDate>
		<guid isPermaLink="false">http://blog.dk.sg/2008/03/11/who-pays-the-fines-smrt-or-passengers/#comment-5608</guid>
		<description>If SMRT wants to increase fares, it has to improve the quality and efficiency of the train services. So far, fares have already gone up, the service standards do not equal to the money the commuters are spending. If SMRT wanted to call itself &lt;b&gt;world class&lt;/b&gt;, then &lt;b&gt;behave&lt;/b&gt; like a world class transportation company.

If the SMRT shareholders care about profits only, then we can expect the commuters to be screwed all year round. How would the SMRT management improves the quality of their services when it does not &lt;b&gt;spend extra money&lt;/b&gt;?

The shareholders need to understand that at the end of the day, the people that create the profits for them are your regular train commuters. Not the management team, not the trains, not the tracks and not the train stations.</description>
		<content:encoded><![CDATA[<p>If SMRT wants to increase fares, it has to improve the quality and efficiency of the train services. So far, fares have already gone up, the service standards do not equal to the money the commuters are spending. If SMRT wanted to call itself <b>world class</b>, then <b>behave</b> like a world class transportation company.</p>
<p>If the SMRT shareholders care about profits only, then we can expect the commuters to be screwed all year round. How would the SMRT management improves the quality of their services when it does not <b>spend extra money</b>?</p>
<p>The shareholders need to understand that at the end of the day, the people that create the profits for them are your regular train commuters. Not the management team, not the trains, not the tracks and not the train stations.</p>
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