Archive for October 2013

LEGO Macintosh

LEGOMacintosh

Cool huh? This is a LEGO My Own Creation designed by Chris McVeigh. You can find instructions on how to build it on his website. Or if you are lazy, you can also get ready-to-build kits from his online store at $68.50.

Sony QX100 and QX10 attachable lenses available for pre ordering now

Sony Singapore is now accepting pre order for the highly anticipated QX100 and QX10 attachable lenses. From now till 23 October 2013, simply head down to any of the dealers to place your pre orders.

SonyQXLens

The QX100 is retailing at S$649 while the QX10 is retailing at S$349. Pricing is pretty attractive. No official launch date yet. But I guess it should be in the coming weeks. Stay tuned for more updates.

The squeaky wheel gets the grease

Whenever someone say “Silence is golden”, I always like to respond with “But the squeaky wheel gets the grease”. And it seems like in customer care and service sector, it is usually the squeaky wheel that gets the grease. Being silence isn’t golden.

Recently, someone posted a YouTube video of SMRT bus service 190 outside Thong Teck Building. It was a friday evening and all the buses that arrived were fully packed. He waited 1 hour and 40 minutes before being able to board the 13th bus.

When I first saw this video, I wasn’t surprised at all. Bus 190 is infamous for being super crowded. It is the fastest route between Bukit Panjang/Chua Chu Kang and town area. Thong Teck Building is at the end of Orchard Road just before Bus 190 go express. Of course the buses are super crowded. In fact, it would be a lot faster if the person cross the road, take Bus 190 to Plaza Sing and cross the road and take Bus 190 again. Yes, it cost a bit more but at least you won’t need to waste 1 hour 40 minutes.

It has been like that for many years. I’m pretty sure residents of Bukit Panjang and Chua Chu Kang had complaint to SMRT in the past. Unfortunately, not much action have been taken. But things changed when a video about the situation went viral. Suddenly SMRT is monitoring the situation closely and even added 6 additional short way trips last Friday evening.

SMRT190

It seems like the squeaky wheel did get the grease.

This shouldn’t be the way. It is very sad that SMRT only took action after the video went viral. This is going to start a chain reaction. I’m very sure we will see more videos like this. Why? Because people have the impression that companies like SMRT will only take action if we complain loud enough. And the easiest way to complain loudly is through social media.

It is sad to see things going this direction. Companies should really consider taking action before things go viral. And when things go viral, companies should try not to give public the impression that it is getting special treatment because it has gone viral. Or else we will all get into a vicious circle.

Apple recalling some MacBook Air flash storage drives

This is a public service announcement for all previous generation MacBook Air owners. Apple has determined that certain 64GB and 128GB flash storage drives used in the previous generation of MacBook Air systems may fail. These systems were sold between June 2012 through June 2013.

MBA

To see if your drive may be affected, go to the Mac App Store, click on Updates and choose the MacBook Air Flash Storage Firmware Update 1.1. The firmware update will test the flash storage drive to see if it is affected.

If your MacBook Air flash storage drive is affected, Apple or an Apple Authorized Service Provider will replace them free of charge. Simply contact a Apple Authorized Service Provider to schedule an appointment to get your drive replaced. You should also back up your data before sending your MacBook Air for service.

Visit Apple website for more info.

Should Singaporean Women Serve National Service?

I don’t know why recently there is an increase discussion on this topic. Should Singaporean Women serve National Service (NS)? This topic has been going around for years and it is still on going.

Personally, I don’t think Singaporean Women should serve NS.

I think we are asking the wrong question here. The question shouldn’t be “Should Singaporean Women serve NS?” The question should be “Do we need Singaporean Women to serve NS?”

Unlike countries like Israel, South Korea and Taiwan, Singapore is not at any risk of having war. There is no need to increase our Army, Navy, Air Force and Civil Defence Force. We are enjoying good diplomatic relationship with our neighbours.

If we enlist Singaporean Women, we are almost doubling our defence forces. Such an increase might even create unnecessary tension between Singapore and our neighbours. We also need to consider the increase in defence budget just to enlist Singaporean Women. We might need more army camps to house them and additional military hardware. This will start an arm race in this region.

And after serving 2 1/2 years National Service and 9 In Camp Training, honestly I wouldn’t want to see the ladies going through what we been through. There is no immediate need for women to serve NS. Leave National Service to the men.