Archive for the Public Service Announcement Category

Software phone scam

The Singapore Police Force has issued a news release warning the public of a software phone scam after receiving several reports.

Victims first receive calls from unknown person claiming to be from the technical support sections of major software companies. The callers would inform the victims that their computers required security or software updates and victims would be asked to download and install one or more software from the Internet. The victims would also be asked to provide the software user account identification codes and passwords to the caller and in some instances, victims were instructed to enter some commands into their computers.

Some victims observed that their computers were remotely controlled or files were deleted after following the instructions of the callers. The callers would then convince the victims to buy additional software by making online payments or by providing their credit card details.

The police is advising the public to ignore such calls. Do not follow the instructions of the callers to install any software on your computer or enter any commands. Do not make any payment or divulge your credit card or bank account details to the caller.

If you had followed any of the caller’s instructions, immediately use another computer to change all your online banking, credit card, social media account and email account password. Scan your computer for virus and malware.

If you have any information related to this crime, call the Police hotline at 1800-255 0000, or dial ‘999’ for urgent Police assistance.

Android malware circulating via SMS

There is a Android malware circulating via SMS as we speak now. The SMS goes something like this “XXX Is this your photo?″ where XXX is the receiver’s name. DO NOT CLICK on the URL.

If you receive this SMS from your friend, that means your friend’s phone has been infected by the malware.


If you click on the URL, it will download and install an Android App call PhotoViewer.apk. This malware will go through your address book and send the SMS to all your contacts. To remove the malware, use F-Secure Mobile Security (30-day free trial) from the Google Play store. It will detect and prompt you to remove the Photo Viewer malware.

If I’m not mistaken, iPhone users are safe from this malware. For Android users, if you set your security settings to only allow apps from trusted sources, you are safe too.

Do not click on any URL if you are not sure where it leads to. If your friend suddenly send you a URL out of the blue, ask him/her what’s the URL first before clicking. Always check before clicking. You never know when your friend might be infected with a malware.

More than 73,000 webcam feeds with default password found online

If you have a security webcam, you might want to check if you’ve changed the default password. Apparently a lot of people set up their webcam without changing their default password. This means that anyone can access and view the webcam.

Someone setup a website that pulls in all the unsecured webcam feeds. Surprisingly, there are more than 73,000 webcam out there that are using the default password. More than 600 of them are from Singapore. Some of the webcams are just pointing at corridors or doors. Those should be fine. But it is rather alarming to find some of the webcams in bedroom or living room. Imagine someone watching your every move. Now that’s creepy.


So if you have a webcam at home, please check to make sure you’ve changed your default password. Unless you don’t mind the whole world seeing your webcam feed.

Public Service Announcement: 6 May 2014 is not a public holiday

This is a Public Service Announcement. 6 May 2014 is not Vesak Day. Vesak Day 2014 falls on 13 May.

If you are on iOS and using the Holidays in Singapore calendar, you might notice that it says Vesak Day is on 6 May 2014 (Tomorrow). That’s an error.

So sorry guys. Tomorrow is a work day. Go back to work.

Photo 5-5-14 8 50 59 pm

Valore Power Bank Battery Recall

This is a Public Service Announcement. Valore is recalling 2 models of their Power Bank Battery after discovering some issue such as overheating during charging and discharging. Reading the Valore Facebook comments, it seems like one of the Power Bank Battery exploded.


If you have the Valore vPower 7800mAh Power Bank (VL-PB170) or Valore vPower 5200mAh Power Bank (VL-PB150), stop using it immediately and bring it to Challenger Megastore Customer Service Department at Funan DigitaLife Mall level 6 for a full refund or exchange.

For more info, visit Valore Facebook page or email