Went for GV’s focus group on their website today. Apparently, I was selected for their focus group because I’ve been making quite a number of online booking. That’s why they want my feedback. haha…
It is my first time attending a focus group. There are around 10 people present. The staffs prepared a set of questions and ask for our opinions. They guide us thru the questions and encourage us to discuss the topic. It was an eye opener to see how a focus group is being organised.
I will not go into the details as I’m suppose to keep it confidential.
Anyway, a focus group is a good way to gather feedback from customers. Quite a number of interesting points were being raised during the session. I think they are very useful to their development team. Its good that the company values feedback from customer. In fact, all companies should organise a focus group once in a while to gather feedback.
Oh… and I got 2 free movie tickets. 😀 (But actually, its considered quite little. Heard that other company usually give up to $50 worth of products or even cash)
Was freaking pissed off when a colleague said that I was acting busy.
I am really busy lately with the error checking and other request on hand. It not that I’m faking or anything.
And I do not need to act busy. Even if I got nothing on hand, I also won’t act busy. Why do I need to act busy? I’m not some faker. Find it very insulting when that person use that phrase “Act busy” repeatly. Its not funny at all.
And no, I not working hard just because I got a bigger increment. So stop saying that I’m chionging because of that increment. I have no choice. The job just come to me. Its not that I wanted them.
I was ‘dragged’ into the error checking meeting again. I was already filled with things to do already, but no choice. Got to go. The checking went on till after office hours. As I have lesson today, I couldn’t stay too late. So I told them that I need to leave at around 6:30pm. (My knock off timing is actually 6pm)
The director ask me to get another guy from my team to come in take over my role. So I went over, told him that director wants him to go help check for errors. But he don’t want to go, saying he has no background information about the issue. And he don’t know this and that things that we are doing.
Feeling pissed, I just told him “Actually, I also don’t know the things that you mentioned” and I left for my lesson.
———— I hate it when people give the excuse “I don’t know”. If you were to tell me you are busy or need to leave office early, I won’t be pissed off. If you tell me you need someone to teach you, I’m more than happy to explain to you. Nobody is born into this work knowing how to do everything. You need learn. And the best way to learn is to do it. Just like you can never learn how to swim without going into the water.
And seriously, the things that he mentioned are things that I also don’t know before hand. But I went around asking people how some of the things work. It is common. The system is too big and complicated for anyone to know everything in details.
If “I don’t know” is a valid reason not to do things, then I think I can sit at my desk and shake leg everyday.