If you read my blog frequently, you will notice that I’m always complaining about wireless@sg. The thing is, the service is really horrible. In fact, I’m writing this article at a place with wireless@sg, but couldn’t connect to the internet. In the end, I have to use mobile broadband.
And because I keep complaining about wireless@sg, my old blog is now the 4th result in google if you search for the word wireless@sg. On top of Qmax and iCell website. OUCH.
And I’m not the only person complaining about wireless@sg. There are lots of complains about it, but these complains will most likely not be published on the mainstream media. The mainstream media still wants us to believe that wireless@sg is very good.
I got an interesting comment by one of the blog reader who posted his complain letters to wireless@sg and IDA. Below is the quote.
Your service at Sim Lim Square level 6th has been down for almost 2 months. In year 2006
East Asia suffered nearly two months of outages and slow service after an earthquake damaged undersea cables near Taiwan. Even a damaged undersea cable can be fixed within two months period. Therefor, there is not reason you can’t complete your maintenance by now.
And below is the reply he got.
We understand your concerns. As the maintenance we are conducting in comparison to the incident you have made references to the Taiwan earthquake are vastly different, we seek your understanding in this matter.
I must agree with the CS. How can compare wireless@sg with the undersea cable?
For the Taiwan earthquake where the undersea cable broke, they only need to repair broken cables. Pretty straight forward.
For wireless@sg, everything needs to be fixed. From the top level management who decides the wireless@sg policy, the 3 service providers, the backbone and all the way to the routers that is serving the hotspot.
2 months where got enough time to repair everything?