When Plaktoz told me that his post on the NTU Ayam Penyet stall received lots of comments, I was kinda surprised. How did a review on Ayam Penyet it spark off a debate?
What happen was that Plaktoz felt that the food there aren’t as good as the ones at Lucky Plaza. It is common for people to comment about the food on their blogs. Besides, his review wasn’t that bad. He didn’t use a hammer and wack the store until like Ayam Penyet. He did gave several suggestions on how to improve.
Then came lots of comments insisting that he shouldn’t be saying bad things about the Ayam Penyet in NTU. They say that the Ayam Penyet in NTU is good. Well, I guess it depends on the person. I never tried the Ayam Penyet in NTU. I can’t comment much. But I feel that everyone have their rights to voice their own opinions. If you feel that the NTU Ayam Penyet is good, just say you disagree. No need to insist everyone to agree with you.
Then came the weirdest thing. The owner of the NTU Ayam Penyet commented on the blog and insist that Plaktoz cannot say his Ayam Penyet not good.
LAU on June 25, 2008 5:10 pm
so you also can know that im the boss of ayam penyet gita .if u got complain or anything disagree u can come to my stall in NTU canteen A .maybe ayam penyet ria owner is your father or family .if u think NTU ayam penyet GITA is not nice for u then u go to other ayam penyet eat but u cannot say that bad about others .u can call me hp:9xxxxxxx / at batam -0812xxxxxxx/xxxxxxx .
I don’t know if this is really written by the store owner. (Perhaps Plaktoz can try calling him to find out) But if it is, then it is giving the stall a very bad impression. You can’t silent your critics like this.
The easy way to turn a negative review to your advantage is to engage the critics. Ask them where you can improve. Try to improve it and invite him back to try again. Or if you feel that your food is the best already, then kindly say that your food has different style from other stall and you received several good reviews from others. Writing this kind of comments will only give everyone a bad impression of your stall.
NTU Ayam Penyet – Can eat, cannot criticize.