Deliveryman caught on video tossing monitor over a fence

A FedEx deliveryman was caught on CCTV tossing a Samsung Computer monitor over a fence. According to the video, the monitor is damaged.

FedEx is still trying to identify the employee. According to them, the customer who posted the video hasn’t contact the company.
Somethings seems weird. I thought FedEx delivery are supposed to get sign off from the recipients? Can they just toss the item over the fence and walk off?
Is this video for real? Or some hoax?
Update: Looks like it is real. Here’s FedEx’s response.

Good job from FedEx.

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