There seems to be quite a number of reports regarding the Samsung GALAXY S3 suddenly death issue. Earlier this week, I noticed that there are 2 such cases from my Twitter followers.
I did a quick search online and found that this issue affect mostly 16GB Galaxy S III models.
Although this seems to be a hardware issue, it seems like the issue can be resolved by a firmware update. According to Samsung Singapore, they are releasing a software update to address this issue.
“We have been releasing a software update to address the firmware issue. We are working to ensure that the software update will be available at the earliest possible time in all countries, including Singapore. We would like to assure our customers that we remain fully committed to providing a seamless mobile experience.” – Samsung Spokesperson
Customers who are affected by the GALAXY S3 sudden death issue can visit the nearest Samsung Service Centre for assistance.
It is a good thing that a simple firmware update can fix this issue. Let’s hope we get the new firmware in Singapore soon. In the meantime, it would be advisable for all Samsung GALAXY S3 users to backup their phone regularly. Anyway, it is always a good habit to backup your phone regularly.