Report SMRT defects via WhatsApp

SMRT is now using WhatsApp to receive feedback on defects or faults on SMRT train and station.
Photo 30-1-16, 5 21 40 PM
SMRT SNAP-REP (Short for Snap and Report) is a quick way for communters to alert SMRT to any technical defect within the SMRT network. Simply send the info via WhatsApp to +65 9788 4398. Cool initiative. Now you can report issues like faulty aircon easily.
PS: OK, I know I’m a bit slow. This has been round since September last year. How did I missed it?

Leave a Reply

Your email address will not be published. Required fields are marked *